At QALA, we are here to assist you with any questions, concerns, or feedback. Please do not hesitate to reach out to us — we’re happy to help!

How to Contact Us

Email:
The fastest way to reach us is via email. Our team responds to inquiries promptly during business hours.

• Email: sales@qalabeauty.com

Business Hours:
We are available Monday–Friday, 9:00 AM–5:00 PM (GMT).

Common Inquiries We Can Help With

• Order Assistance: Questions about your order, shipping, or returns.
• Product Information: Help selecting the right product for your needs.
• Account Support: Assistance with creating or managing your account.
• Feedback: Share your thoughts about our products and service.

Before You Reach Out

To ensure we can help you quickly and efficiently, please include the following information in your email:

• Your full name.
• Your order number (if applicable).
• A brief description of your inquiry or issue.

Additional Support Options

FAQs:
Check our FAQs for quick answers to common questions about shipping, returns, and more.

Social Media:
 You can also connect with us on our social media channels for updates and announcements:

• Facebook: QALA Beauty & Wellness

Resolving Complaints

If you have a concern or complaint, we encourage you to contact us directly before leaving a review online. Our team is committed to resolving any issues fairly and promptly.

Thank You for Choosing QALA!

We appreciate your trust in QALA and are dedicated to ensuring your satisfaction. We look forward to assisting you!